Deloitte is seeking candidates for the position of Information Technology (IT) Specialist in support of USAID/UKaid SOERA. This is a full-time position, to be based in Kyiv, Ukraine.

Project Background and Summary:

The purpose of Ukraine SOERA is to strengthen public sector business operations and transparency, improve governance and oversight, advance privatization of selected SOEs, and develop a strategic management model for enterprises remaining in state ownership. Smart SOE reform and targeted privatization in Ukraine will increase private sector participation, stimulate broad-based economic growth, and reduce corruption. During the war and Ukraine’s recovery, SOERA is prioritizing support to maintain critical public services to citizens, support relocation and resilience of public infrastructure and facilities, enhance strategic communications to the public and external stakeholders, and help plan and execute effective, efficient, and accountable reconstruction.

 Objective:

The IT Specialist will be responsible for maintaining the field office (FO) network and devices to provide high quality Internet connection in support of robust office operations. The IT Specialist provides expert advice on procurement and maintenance of IT products, software and hardware. They will develop IT procedures to drive healthy operations and monitors to ensure they are followed, and monitors data security compliance and needs to ensure adequate SOERA data and operations protection from penetration or disruption. They may also assist with data entry in the activity database and provide graphic design/mapping/infographic services to the team as needed. The IT Specialist reports directly to the Director of Finance, Administration and Compliance (DFAC) and will work with support from the SOERA Home Office operations team.

 Responsibilities:

• Manage and maintain the FO’s IT infrastructure, including hardware, software, and networking systems;
• Provide technical support and troubleshooting for office staff’s IT needs;
• Ensure the security and integrity of all IT systems and data;
• Develop and implement IT policies and procedures in line with USAID and Deloitte policies, and industry best practices;

• Train staff on the use of IT systems and best practices for data security and management;
• Collaborate with external vendors and service providers to procure high quality IT equipment and services;
• Collaborate with Deloitte internal teams to ensure compliance with Deloitte’s IT posturing and policies as needed;
• Monitor and report on the performance of IT systems, identifying areas for improvement; 

• Stay informed about technical advancements and recommend upgrades or new solutions to enhance office operations and IT security;
• Participate in disaster recovery planning and ensure backup systems are in place and regularly tested;
• Support remote work and travel requirements with reliable IT solutions and assistance; and
• Be prepared to support ad hoc requests as assigned.

 Minimum Requirements:

• BA or higher in computer science or relevant subject;
• 3 years minimum of professional experience in a similar role; 
• Knowledge of USAID operations and procedures highly preferred;
• Demonstrated experience in data collection procedures, IT systems design, in
• Strong knowledge of effective electronic document management practices and online collaborative working environment design and maintenance;
• Excellent written and verbal communication skills; 
• Professional proficiency in written and spoken English;  
• Excellent time-management and organizational skills; 
• Strong team player who thrives in a fast-paced environment. 

Candidates are requested to send a CV, cover letter and 2-3 professional references to [email protected] and [email protected] no later than February 15, 2024. Please indicate the following in the subject field of the email: “SOERA IT Specialist – Application”. Only shortlisted candidates will be invited for an interview.